---
id: "activity-history"
lang: "en"
title: "Activity history: who changed what"
summary: "Activity history lists changes saved in your workspace: sales, money, stock, settings, people and customers. Filter it to see who did what, and when."
area: "Settings & account"
kind: "task"
url: "https://zeropos.shop/help/activity-history"
alternate: "https://zeropos.shop/help/activity-history?lang=es"
markdown: "https://zeropos.shop/help/md/en/activity-history.md"
screens: ["/backoffice/audit-log"]
where_to_find: ["MANAGE › Activity history"]
related: ["support-access","export-or-close-workspace","roles-and-permissions","find-an-invoice"]
updated: "2026-09-30"
---

# Activity history: who changed what

Activity history lists changes saved in your workspace: sales, money, stock, settings, people and customers. Filter it to see who did what, and when.

Changes that touch money, stock, people, customers or settings leave a row here: who, when, what and where. Nobody can edit or delete a row.

To see what Zero POS support did in your workspace, use [Support access: what Zero POS support did](https://zeropos.shop/help/support-access).

Where to find it: MANAGE › Activity history.

## Before you start

- Opening it needs the permission to view the activity history: owners and administrators by default.
- Someone who works in some regions only sees the rows from those regions.

## Steps

1. Open [MANAGE › Activity history](https://app.zeropos.shop/backoffice/audit-log).
2. Narrow the list with **Actor**, **Action**, **Entity** and **Period**. Pick **Custom** under **Period** to choose **From** and **To** dates.
3. Or type in the search box: it looks in the action and the entity, such as “invoice” or “settings”.
4. Tap the arrow at the start of a row to open its **Details**: **Before** and **After** show exactly what changed.
5. With more than 100 rows, move through them with **Previous** and **Next**. Tap **Clear** to drop every filter.

## What happens next

- Nothing changes: the history is read-only, and it shows what was saved at the time.
- Every download of your data from [Workspace & data: download your data or cancel](https://zeropos.shop/help/export-or-close-workspace) includes the history.

## Reading a row

**When** is the date and time. **Actor** is the person; **system** means Zero POS did it on its own. **Action** is the event's short code, such as invoice.create. **Summary** puts it in words when it can. **Where** is the region and the shop.

## Common questions

### Can a row be changed or deleted?

No. Rows are only ever added; nobody in the workspace can edit or remove one.

### Does it record who looked at something?

No. It records changes that were saved, not the screens people opened.

### Why can't I sort the columns?

Sorting works when every matching row fits on one page of 100. Narrow the filters first.

## If you see this

- “**No audit rows match your filters.**” — What to do: Tap **Clear**, or choose a longer **Period**.

## Good to know

- Type “settings” in the search box to see only settings changes: a changed setting often explains a sudden difference at the till.

## Related guides

- [Support access: what Zero POS support did](https://zeropos.shop/help/md/en/support-access.md)
- [Workspace & data: download your data or cancel](https://zeropos.shop/help/md/en/export-or-close-workspace.md)
- [What each role can do](https://zeropos.shop/help/md/en/roles-and-permissions.md)
- [Find an invoice](https://zeropos.shop/help/md/en/find-an-invoice.md)