--- id: "create-your-workspace" lang: "en" title: "Create your workspace: sign up for Zero POS" summary: "Sign up with your business name, your email and a password. Confirm your email, and the guided setup takes you from an empty shop to your first sale." area: "Getting started" kind: "task" url: "https://zeropos.shop/help/create-your-workspace" alternate: "https://zeropos.shop/help/create-your-workspace?lang=es" markdown: "https://zeropos.shop/help/md/en/create-your-workspace.md" screens: ["/signup","/verify-email","/verify/[token]"] where_to_find: [] related: ["guided-setup","move-from-your-old-till","sign-in-and-passkeys","switch-workspace","users-and-roles"] updated: "2026-10-21" --- # Create your workspace: sign up for Zero POS Sign up with your business name, your email and a password. Confirm your email, and the guided setup takes you from an empty shop to your first sale. A workspace is your business in Zero POS: its shops, products, customers, sales and team. Whoever creates it is its owner. The sign-up page says under its title: **Free while in early access · no credit card**. For a business that isn't on Zero POS yet. To work in a workspace you already belong to: [Work in more than one workspace](https://zeropos.shop/help/switch-workspace). ## Before you start - An email address you can open now: the workspace opens once you confirm it. - Your VAT rate, and whether your prices include VAT ([How prices and tax work: VAT or sales tax](https://zeropos.shop/help/prices-and-vat)). - Signed in to Zero POS on this device? Sign out first: the sign-up page takes anyone signed in to their own till. ## Steps ### Sign up 1. Tap “Start free” on the website, or **Create a workspace** on the sign-in page. 2. Type your **Workspace name**. Zero POS suggests a **Workspace code** from it: change it if you like, in lowercase letters, numbers and hyphens. 3. Fill in **Your name**, your **Email** and a **Password** of at least 8 characters. 4. Check **Country** and **Currency**, and type your **VAT %**. - With a rate above 0, answer **Do your prices include VAT?**: it locks at your first sale with VAT. - A **Country** in the United States asks for your **Sales tax %** instead, and moves the **Currency** to USD unless you changed it. 5. Tap **Create workspace**. You are signed in straight away. ### Confirm your email 6. Open the email Zero POS sends to the address you typed, and tap its link. It works for 24 hours. 7. On the page the link opens, tap **Continue to your shop**. A device that isn't signed in asks you to sign in first. 8. Opened it on another device? Back on the first one, reload the page that asked you to confirm, and you're in. 9. Typed the address wrong? On the waiting page, tap **Wrong address? Change it**, type the right one and tap **Send the link to this address**. The first link stops working. ### Your first minutes 10. Follow the guided setup, which opens by itself: your business, your first shop, VAT, payments, a product and a test sale ([Set up a new shop: guided setup and the settings tour](https://zeropos.shop/help/guided-setup)). 11. When you reach the till, a device that can use passkeys shows **Next time, just your face**: tap **Save on this device**. 12. No offer, or you tapped **Not now**? Add a passkey later in **My profile** ([Sign in without typing a password](https://zeropos.shop/help/sign-in-and-passkeys)). 13. Add the people who work with you in [MANAGE › Users](https://app.zeropos.shop/backoffice/users): each one chooses their own password from an email ([Add someone to the team](https://zeropos.shop/help/users-and-roles)). ## What happens next - You are the workspace's owner: you can do everything in it ([What each role can do](https://zeropos.shop/help/roles-and-permissions)). - This device stays signed in and keeps the workspace in its list, so next time **Enter** is enough ([Work in more than one workspace](https://zeropos.shop/help/switch-workspace)). - The business details you typed can be changed later ([Company info: name, time zone and tax](https://zeropos.shop/help/company-info)); whether prices include VAT locks at your first sale with VAT. - Signed up from the Spanish website, the shop starts in Spanish: your screens, the guided setup and your customers' receipts ([Languages](https://zeropos.shop/help/languages)). ## Common questions ### Can I sign up in Spanish? Yes: “Empieza gratis” on the Spanish website opens the sign-up page in Spanish, starting with Andorra and euros. The new shop works in Spanish, receipts included, and both languages can be changed later ([Languages](https://zeropos.shop/help/languages)). ### What is the workspace code for? It is part of your workspace's web address, and staff who sign in with a username type it too. Choose it with care: it stays with the workspace. ### The confirmation email never arrived. What now? Look in the spam folder, then tap **Send the link again** on the waiting page. Typed the address wrong? Tap **Wrong address? Change it** on the same page: the link goes to the right address, and your workspace keeps its code. ### The code I want belongs to a sign-up that was never confirmed. Can I have it? Yes, once that sign-up has gone three days without anyone coming back to it (no confirmation link, sign-in or password reset), and if nothing was ever recorded in it: sign up with the code then. That old workspace closes, and nothing in it is deleted. A confirmed workspace keeps its code for good. ### Do I need a card to sign up? No. The sign-up page says **Free while in early access · no credit card**; your plan is described in [Billing: your plan and workspace status](https://zeropos.shop/help/billing). ### We already have a workspace. Can we create a second one? Yes, for a separate business, such as a shop with its own currency. Sign out, tap **Create a workspace** on the sign-in page and sign up again. Both stay on this device ([Work in more than one workspace](https://zeropos.shop/help/switch-workspace)). ### We're in the United States. What changes? Type the United States (or USA) as the **Country**. The currency starts in US dollars, your tax is called sales tax everywhere, and prices start as typed before tax, added at the till. All of it stays yours to change ([How prices and tax work: VAT or sales tax](https://zeropos.shop/help/prices-and-vat)). ## If you see this - ““That workspace name is already taken.”” — What to do: Another workspace already uses that **Workspace code**. Change it and tap **Create workspace** again, or wait if it's an unconfirmed sign-up of your own (see the questions above). - “**Password must be at least 8 characters.**” — What to do: Choose a longer one: a short phrase is easy to remember and hard to guess. - ““Too many signups from this network. Please try again later.”” — What to do: Several workspaces were created from this internet connection in the last hour. Wait a while, then try again. ## Good to know - Then install Zero POS on the counter's iPad or your phone, so it opens like an app ([Install Zero POS on an iPad, phone or computer](https://zeropos.shop/help/install-the-app)). ## Related guides - [Set up a new shop: guided setup and the settings tour](https://zeropos.shop/help/md/en/guided-setup.md) - [Move from your old till to Zero POS](https://zeropos.shop/help/md/en/move-from-your-old-till.md) - [Sign in without typing a password](https://zeropos.shop/help/md/en/sign-in-and-passkeys.md) - [Work in more than one workspace](https://zeropos.shop/help/md/en/switch-workspace.md) - [Add someone to the team](https://zeropos.shop/help/md/en/users-and-roles.md)