--- id: "locations" lang: "en" title: "Add a shop or storage location" summary: "A location is a shop or a store room that sales and stock belong to. Add one for each place you sell from or keep stock in." area: "Settings & account" kind: "task" url: "https://zeropos.shop/help/locations" alternate: "https://zeropos.shop/help/locations?lang=es" markdown: "https://zeropos.shop/help/md/en/locations.md" screens: ["/backoffice/locations"] where_to_find: ["MANAGE › Locations"] related: ["regions-and-shops","printer-setup","users-and-roles","transfer-stock","rooms-and-staff"] updated: "2026-10-09" --- # Add a shop or storage location A location is a shop or a store room that sales and stock belong to. Add one for each place you sell from or keep stock in. Every sale, stock count and check-in happens at a location, and every location belongs to one region. Where to find it: MANAGE › Locations. ## Before you start - The region the shop belongs to exists already. See [Regions and shops: who sees what](https://zeropos.shop/help/regions-and-shops). ## Steps 1. Open [MANAGE › Locations](https://app.zeropos.shop/backoffice/locations). 2. Tap **New Location**. 3. Pick the **Type**: **Point of Sale** for a shop where people clock in and sell, **Storage** for a place that only holds stock. 4. Type the name and pick its **Region**. Add the **Address** if you want it on file. 5. For a Point of Sale, set **Max sellers on a shift** (each new rota shift starts with that many) and **Treatment rooms** if it gives treatments: empty uses the shared number ([Treatment rooms and who does each treatment](https://zeropos.shop/help/rooms-and-staff)). 6. Still for a Point of Sale, check **Opening hours**: switch each day on or off and set its times. **Add a break** splits a day; **Copy Monday to all days** fills the week. 7. If your invoice numbers use {LOC}, type the shop's **Short code**, for example OT. 8. Tap **Create Location**. ## What happens next - Sales, stock and check-ins can now be recorded at the new shop. A storage location holds stock and takes transfers, but has no sales or shifts. - Its opening hours are used straight away by the treatments calendar, the online booking page and the rota. Change them any time by opening the shop again. - Its **Treatment rooms** decide how many treatments the calendar and the online booking page take there at once. - Staff only see it if their user allows its region: check **Where they work** in [Add someone to the team](https://zeropos.shop/help/users-and-roles). - Choose how it prints receipts in [Receipt printer setup: Epson, browser or cloud](https://zeropos.shop/help/printer-setup). ## Common questions ### Can I delete a location? Yes. If it still has open invoices, live stock or users pinned to it, it is marked inactive instead, so its history stays intact. ### We closed a shop for good. What should I do? Tap **Disable** on its row. Its sales stay in the reports, and **Enable** brings it back. ### Can one shop ask to open the day while the others don't? Yes. Tap **Edit** on its row and, under **Day open**, choose **Required at this location** or **Not required at this location**. **Use the company setting** follows [MANAGE › Settings › Day open / close](https://app.zeropos.shop/backoffice/settings/shifts) ([Opening float: open the day and count the cash](https://zeropos.shop/help/open-the-day)). ### Can one shop have more treatment rooms than another? Yes. Tap **Edit** on its row and set **Treatment rooms**. Left empty, the shop uses the number under **Treatment rooms** on [BACKOFFICE › Treatments › Online booking](https://app.zeropos.shop/backoffice/treatments/online-booking). The box shows only while treatments are switched on ([Turn on treatments](https://zeropos.shop/help/enable-treatments)). ### Can one shop close forgotten shifts at a different time? Yes. Tap **Edit** on its row and, under **Shift cut-off**, choose **Set a time for this location** and type the time. **Use the company cut-off** or **Use the region's cut-off** follows everyone else's, and the line under the box shows the time in use ([Check-in rules: paid breaks, the cut-off and opening the day](https://zeropos.shop/help/check-in-rules)). ## If you see this - “**Another location in this region already uses that name.**” — What to do: Give it a different name, for example with the street or town. - “**Pick a region.**” — What to do: Choose the region under **Region**. No regions yet? Add one first: [Regions and shops: who sees what](https://zeropos.shop/help/regions-and-shops). - “**You don't have access to that region.**” — What to do: Pick a region you work in, or ask the owner to add the location. ## Good to know - The table shows each location's units in stock, invoices and revenue, so it doubles as a quick comparison of your shops. ## Related guides - [Regions and shops: who sees what](https://zeropos.shop/help/md/en/regions-and-shops.md) - [Receipt printer setup: Epson, browser or cloud](https://zeropos.shop/help/md/en/printer-setup.md) - [Add someone to the team](https://zeropos.shop/help/md/en/users-and-roles.md) - [Move stock between shops](https://zeropos.shop/help/md/en/transfer-stock.md) - [Treatment rooms and who does each treatment](https://zeropos.shop/help/md/en/rooms-and-staff.md)