--- id: "money-and-people-reports" lang: "en" title: "Pay, commission, targets and costs: which report answers what" summary: "The reports behind pay and costs: hours and commission per person, what each one earns, targets, what the shop spends and what is left. Here is the question each one answers." area: "Reports & dashboards" kind: "reference" url: "https://zeropos.shop/help/money-and-people-reports" alternate: "https://zeropos.shop/help/money-and-people-reports?lang=es" markdown: "https://zeropos.shop/help/md/en/money-and-people-reports.md" screens: ["/reports/data/staff","/reports/salary/team","/reports/salary","/reports/salary/payroll","/backoffice/targets","/reports/data/expenses","/reports/accounting/expenses","/reports/accounting"] where_to_find: ["INSIGHTS › Reports","INSIGHTS › Payroll › Team salary","INSIGHTS › Payroll › My salary","INSIGHTS › Payroll › Payroll history","MANAGE › Targets","INSIGHTS › Accounting › Expenses","INSIGHTS › Accounting › Overview"] related: ["payroll","my-salary","targets","log-an-expense","accounting-overview"] updated: "2026-10-21" --- # Pay, commission, targets and costs: which report answers what The reports behind pay and costs: hours and commission per person, what each one earns, targets, what the shop spends and what is left. Here is the question each one answers. Pay and costs are spread over a few screens, each answering its own question. **Staff** and **Expenses** are data reports in [INSIGHTS › Reports](https://app.zeropos.shop/reports/data), pay is in the **Payroll** folder of the sidebar, and costs and profit are under **Accounting**. Where to find it: INSIGHTS › Reports; INSIGHTS › Payroll › Team salary; INSIGHTS › Payroll › My salary; INSIGHTS › Payroll › Payroll history; MANAGE › Targets; INSIGHTS › Accounting › Expenses; INSIGHTS › Accounting › Overview. ## Before you start - Each screen has its own permission. By default Reports open for owners, administrators and managers, **Team salary** for owners, administrators and Human Resources, and each person's own **My salary** for everyone who sells. - On **Staff**, commission shows only to people allowed to see commissions, and bonuses and deductions only to people allowed to see bonuses: by default owners, administrators, managers and Human Resources. **Team salary** shows them to whoever can open it. ## Hours and commission per person: Staff **Staff** lists each person over the dates you pick: **Days worked**, **Hours**, **Shifts w/o break** and **Auto-closed** shifts from their check-ins, then **Sales total**, **Commission**, **Bonus** and **Deduction** ([Check in and out](https://zeropos.shop/help/check-in)). Group it by **User**, **Location**, **Day**, **Week** or **Month**, and **Export CSV**. Its commission is worked out as on each person's salary page; grouped by **Location**, it is shared out across the shops by each one's part of their sales, so the shops add up to the person's figures. Read that split as an estimate. Someone whose sales come to nothing, or who made none, has their commission, bonuses and deductions on **No location**. ## What each person earns: My salary and Team salary **My salary** is your own month, day by day; **Team salary** sets everyone side by side with **Hours**, **Net sales**, **Commission**, **Hourly ledger**, **Bonuses** and **Payout** ([Read your salary page](https://zeropos.shop/help/my-salary), [Team salary and payroll runs](https://zeropos.shop/help/payroll)). **Payout** is the higher of hourly pay and commission, plus the bonuses not paid yet, less the deductions not paid back yet, never below 0, worked out by the month. Both pages use today's rates and tiers, past months included. **Payroll history** keeps the payroll runs you saved: figures frozen for your accountant, which later sales or rate changes don't touch. Someone who runs payroll can still adjust a line or delete a run. ## Tips: who was given what When the shop asks for tips ([Tips: what customers can choose and who gets them](https://zeropos.shop/help/tips)), **Staff** adds a **Tips** column after **Commission** in every grouping: each person's tips by the rule each sale was taken under, their share of their own sales plus their part of the team's tips on the days they were checked in at that shop. It shows to people allowed to see commissions. **Team salary** and **My salary** show the period's **Tips** beside the pay, for information: **Payout** never includes them. The **Payments** report counts them as money taken, in their own **Tips** column; **Sales**, tax and commission never count them. Pay tips out as you agree with the team, but don't log them as an expense: a tip was never the shop's money, so it is no cost. In Expert accounting, take it off the account it left with **Adjust** ([Cash and bank accounts (Expert)](https://zeropos.shop/help/cash-and-bank-accounts)). ## Targets and rankings [MANAGE › Targets](https://app.zeropos.shop/backoffice/targets) shows the target each seller has running today and their **Progress**; each person sees theirs as **My Target** on **My results** ([Set monthly targets](https://zeropos.shop/help/targets)). Both count the same: the person's sales as their commission counts them, over every day of the target, the last one included. **Sellers** compares the team's sales over a period, and **Competition** ranks today's ([The dashboards, day to day](https://zeropos.shop/help/dashboards)). None of them pays anything: pay comes from rates and tiers ([Set someone's pay: hourly rate and commission](https://zeropos.shop/help/set-up-pay)). ## What the shop spends: Expenses The **Expenses** report adds costs up by category, vendor, payment method or month; [INSIGHTS › Accounting › Expenses](https://app.zeropos.shop/reports/accounting/expenses) lists every expense on its own line, and **Recurring** the ones that repeat ([Record an expense (including wages you paid)](https://zeropos.shop/help/log-an-expense)). That screen also lists supplier-order payments as **Supplier order** lines, in its total; the **Expenses** report leaves them out. Wages count as a cost only once you log what you paid as an expense: a payroll run pays no one and records no cost. A bonus or deduction marked **Already paid (post to ledger)** on a salary page moves money on the ledger you pick, and shows under **Bonuses and deductions paid**, not as a cost. ## What is left: Accounting The [Accounting overview](https://zeropos.shop/help/accounting-overview) sets sales against costs, expenses included, down to **Net profit**. **Estimated salaries — live** adds up the team's **Payout** for the period so far, and **Bonuses and deductions paid** the bonuses already paid, less the deductions paid back; neither changes **Net profit**. ## Why one person's sales differ between screens The salary pages, **Staff** and the targets count each person's sales the way commission does: without VAT, and a layaway as each payment comes in. **Sales** grouped by **Seller** counts the same shares with VAT, and a layaway once, on the day it is completed ([The Sales report: sales, refunds, VAT and margin](https://zeropos.shop/help/sales-report)). Both leave out what a gift card paid for and take a refund off on the day it is made. ## Common questions ### How much do I owe the team this month? Open **Team salary** on the month: **Payout** for each person, settled at month end. Pay them as you usually do, then log what you paid as an expense ([Record an expense (including wages you paid)](https://zeropos.shop/help/log-an-expense)). ### Why does Staff show commission but no payout? **Staff** is about hours and sales over any dates you pick; the payout weighs hourly pay against commission by the month, so it lives on **Team salary**. ### A manager sees commission on Staff but can't open Team salary. Why? By default managers may see commissions, bonuses and **Payroll history**, but not other people's salary pages, and they don't run payroll. The owner can change that ([What each role can do](https://zeropos.shop/help/roles-and-permissions)). ### What do I send my accountant for wages? The **Team salary** export (owners and administrators, by default) or the payroll run you saved, with the wage payments you logged as expenses ([Export your figures for your accountant](https://zeropos.shop/help/export-for-your-accountant)). ## Good to know - Read **Staff** grouped by **Week** before payroll: **Auto-closed** counts shifts nobody checked out of, whose hours are worth a look ([Check in and out](https://zeropos.shop/help/check-in)). ## Related guides - [Team salary and payroll runs](https://zeropos.shop/help/md/en/payroll.md) - [Read your salary page](https://zeropos.shop/help/md/en/my-salary.md) - [Set monthly targets](https://zeropos.shop/help/md/en/targets.md) - [Record an expense (including wages you paid)](https://zeropos.shop/help/md/en/log-an-expense.md) - [Read the Accounting overview](https://zeropos.shop/help/md/en/accounting-overview.md)