--- id: "transfer-stock" lang: "en" title: "Move stock between shops" summary: "Send units of one or more products from one shop or storeroom to another. Both counts change at once, and no money moves." area: "Stock & products" kind: "task" url: "https://zeropos.shop/help/transfer-stock" alternate: "https://zeropos.shop/help/transfer-stock?lang=es" markdown: "https://zeropos.shop/help/md/en/transfer-stock.md" screens: ["/backoffice/inventory/transfers","/pos/inventory"] where_to_find: ["BACKOFFICE › Inventory › Transfers","Quick actions › Stock adjust"] related: ["adjust-stock","regions-and-shops","purchase-orders","cash-and-bank-accounts"] updated: "2026-10-13" --- # Move stock between shops Send units of one or more products from one shop or storeroom to another. Both counts change at once, and no money moves. A transfer moves units of stock from one place to another: shop to shop, or between a shop and a storeroom. It moves products only, never money: a [stock transfer](https://zeropos.shop/help/glossary#term-transfer) is not a [money transfer](https://zeropos.shop/help/glossary#term-money-transfer). For stock that physically travels. To fix a wrong count at one shop, use [Correct stock by hand (Stock adjust)](https://zeropos.shop/help/adjust-stock); to move money between accounts, see [Cash and bank accounts (Expert)](https://zeropos.shop/help/cash-and-bank-accounts). Where to find it: BACKOFFICE › Inventory › Transfers; Quick actions › Stock adjust. ## Before you start - You have at least two shops or storerooms ([Regions and shops: who sees what](https://zeropos.shop/help/regions-and-shops)). - You can move stock only between places in the regions you can see, and never into a closed shop. ## Steps ### Send stock 1. Open [BACKOFFICE › Inventory › Transfers](https://app.zeropos.shop/backoffice/inventory/transfers) and tap **New Transfer**. 2. Choose where the stock leaves in **From** and where it arrives in **To**. - Storerooms show **(Storage)** after their name. 3. Tap **Pick a product…**, search by name or SKU and tap the product. A name needs no accents: “creme” finds Crème. 4. Type the **Quantity** in whole units. 5. For more products, tap **Add product** and repeat. 6. Add a **Note** if it helps, then tap **Transfer stock**. - With several products the button says how many. Each line shows **Moved** as it goes through. ### Move one product from Stock adjust 7. Open [Quick actions › Stock adjust](https://app.zeropos.shop/pos/inventory) and pick the shop the stock leaves in **Location**. 8. Tap **Transfer** on the product's row. 9. Choose the destination in **To**, type the **Quantity** and tap **Transfer**. ## What happens next - The sending shop's count goes down and the receiving shop's goes up in the same moment. - Each product becomes its own line in the Transfers list, with the date, the **Route**, who did it (**By**) and the note. - Transfers show in the **Stock Movements** report ([INSIGHTS › Reports](https://app.zeropos.shop/reports/data/movements)). Takings, invoices and accounts don't change. - If the sending shop drops to its minimum, a low-stock alert can go out. ## Common questions ### Is this the same as moving money between accounts? No. This screen moves products. Money moves between your cash and bank accounts on [INSIGHTS › Accounting › Transfers](https://app.zeropos.shop/reports/accounting/transfers), explained in [Cash and bank accounts (Expert)](https://zeropos.shop/help/cash-and-bank-accounts). ### Can I edit or cancel a transfer? No, a transfer can't be edited or deleted. To undo one, transfer the same quantity back the other way, with a note saying why. ### What if the sending shop doesn't have enough? The transfer still goes through and that shop's count can drop below zero. Check the count first, or put it right with [Correct stock by hand (Stock adjust)](https://zeropos.shop/help/adjust-stock). ### A product doesn't appear when I pick a product. Why? The picker lists the first 200 active products in alphabetical order. For a product further down a long catalogue, use **Transfer** on [Quick actions › Stock adjust](https://app.zeropos.shop/pos/inventory) instead. ## If you see this - ““Line 2 failed: … Earlier lines (if any) were transferred.”” — What to do: The lines before it were moved; that line and the ones after it were not. Remove the lines marked **Moved**, fix the failed one and submit again, or they will be sent twice. - “**That shop isn't active, so stock can't be sent there: it would drop out of your stock totals.**” — What to do: The shop in **To** is closed. Choose a shop that is still open. - “**Source and destination must differ.**” — What to do: **From** and **To** are the same place. Change one of them. - “**Pick both a source and a destination.**” — What to do: Choose a shop in both **From** and **To** before submitting. ## Good to know - Say why in the note (for example “weekend event” or “restock from the storeroom”), so the list explains itself later. ## Related guides - [Correct stock by hand (Stock adjust)](https://zeropos.shop/help/md/en/adjust-stock.md) - [Regions and shops: who sees what](https://zeropos.shop/help/md/en/regions-and-shops.md) - [Order from a supplier and receive it](https://zeropos.shop/help/md/en/purchase-orders.md) - [Cash and bank accounts (Expert)](https://zeropos.shop/help/md/en/cash-and-bank-accounts.md)