---
id: "treatments-at-the-till"
lang: "en"
title: "Treatments at the till: today's bookings and treatment gifts"
summary: "Sell a treatment from its own tab on New Sale, see who is booked in today, and give a treatment as a gift with a purchase."
area: "Treatments & appointments"
kind: "task"
url: "https://zeropos.shop/help/treatments-at-the-till"
alternate: "https://zeropos.shop/help/treatments-at-the-till?lang=es"
markdown: "https://zeropos.shop/help/md/en/treatments-at-the-till.md"
screens: ["/pos/sale"]
where_to_find: ["New Sale"]
related: ["make-a-sale","treatment-vouchers","book-an-appointment","discounts-and-deals"]
updated: "2026-09-30"
---

# Treatments at the till: today's bookings and treatment gifts

Sell a treatment from its own tab on New Sale, see who is booked in today, and give a treatment as a gift with a purchase.

Treatments are sold like products, from their own tab on [New Sale](https://app.zeropos.shop/pos/sale). A treatment given as a gift is not a sale: you ring up what the customer buys, then prepare the voucher in the back office.

Where to find it: New Sale.

## Before you start

- Treatments switched on, with the treatment marked **Sold at the till**: [Turn on treatments](https://zeropos.shop/help/enable-treatments).
- The day open at your till: [Opening float: open the day and count the cash](https://zeropos.shop/help/open-the-day).

## Steps

### Sell a treatment

1. On [New Sale](https://app.zeropos.shop/pos/sale), tap the **Treatments** tab, or your shop's own word for it.
2. Tap the treatment. Its card shows how long it takes where a product shows its stock.
3. Add any products the customer is buying too.
4. Take the payment and tap **Create Sale**, as for any sale.

### Give a treatment as a gift with a purchase

5. Ring up what the customer buys and finish the sale as usual.
6. Open [BACKOFFICE › Treatments › Gift vouchers](https://app.zeropos.shop/backoffice/treatments/vouchers) and tap **Issue a voucher**.
7. Choose the treatment, answer **What is it worth?** and fill in **Who is it for?**.
8. Tap **Issue and print**, and hand the slip over with the receipt.

### A customer brings a voucher

9. On [BACKOFFICE › Treatments › Gift vouchers](https://app.zeropos.shop/backoffice/treatments/vouchers), type the code under **Someone at the counter**, tap **Check this code** and read **To charge**.
10. If there is an amount to charge, add the treatment on New Sale and type that amount in the line's **Price** box.
11. Take the payment and tap **Create Sale**.
12. Back on the voucher, tap **Mark as used**. When it covers the whole treatment, this is the only step.

> Tip: Treatment vouchers are always given, never sold. For something a customer buys to spend later, sell a gift card: [Gift cards](https://zeropos.shop/help/gift-cards).

## What happens next

- A treatment sold at the till is an ordinary sale line. It counts in the day's takings, the reports and the sellers' commission, and never moves stock.
- Issuing a voucher adds nothing to the takings. It is counted under **Outstanding** on the Gift vouchers screen until it is used.
- A price typed below the treatment's **Minimum price** may need a manager's approval: [Below-minimum approvals](https://zeropos.shop/help/below-minimum-approvals).

## Booked in today

The strip above the products lists today's appointments at your shop: time, customer, treatment and length. Folded, it names the next one; tap it to open the list.

Tapping a row opens the treatment calendar. Appointments marked done show **Done**, and **No treatments booked today** means the day is empty.

The strip shows only while treatments are switched on, and only to people who can see the calendar.

## Common questions

### Where do I check a voucher code?

On [BACKOFFICE › Treatments › Gift vouchers](https://app.zeropos.shop/backoffice/treatments/vouchers), under **Someone at the counter**. Checking a code never uses it up: [Treatment gift vouchers](https://zeropos.shop/help/treatment-vouchers).

### Does marking an appointment done charge the customer?

No. **Done** in the calendar only records that the treatment happened. The payment is the sale you ring up here.

### Why is there no treatments tab?

Treatments are switched off, or no treatment is marked **Sold at the till**: [Turn on treatments](https://zeropos.shop/help/enable-treatments).

## Related guides

- [Make a sale](https://zeropos.shop/help/md/en/make-a-sale.md)
- [Treatment gift vouchers](https://zeropos.shop/help/md/en/treatment-vouchers.md)
- [Book an appointment](https://zeropos.shop/help/md/en/book-an-appointment.md)
- [Discounts at the till](https://zeropos.shop/help/md/en/discounts-and-deals.md)