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33 results for “reserva”
- Selling at the tillLayaway: hold items while a customer pays over timeHold goods for a customer who pays over time: a deposit today, more payments later, each item handed over once enough is paid. The last payment makes it a normal sale.
- MarketingWorth a call: who to phone this weekThree lists of customers worth phoning, built from your own sales: layaways with money owing, regulars who stopped coming, and big spenders you haven't seen.
- Reports & dashboardsTill vs takings: why the day close and the reports differWhat the till expects at the close and what the reports count are the same money, sorted differently. Here is where they part: layaways, late changes and gift cards.
- Team & payWhat each role can doEach person has one role, and the role decides what they can do. Only the owner changes what a role can do, and nobody can widen their own access.
- Team & payRead your salary pageMy salary shows what you have earned day by day: commission, hours, bonuses and deductions. It is an estimate for the month, not a payslip.
- Invoices & refundsPrint a receipt again, or email itPrint another copy of a sale's receipt, or email it to the customer, right after the sale or later from its invoice.
- Getting startedStart here: how Zero POS is laid outA map of the sidebar, the top bar and your avatar menu, so you always know where a screen lives and why some rows are not there for you.
- Selling at the tillGift cardsSell a gift card at the till and hand over a printed slip with its code. The customer spends it later, all at once or bit by bit, until it runs out or expires.
- Selling at the tillSale options: customers, minimum prices and receiptsDecide whether a sale needs a customer and which details, what happens under the minimum price, and what the till shows.
- Selling at the tillTake payment at the tillTake the money for a sale one way or several: card, cash, bank transfer, a gift card or the customer's store credit. The receipt lists each one.
- Your dayClose the dayCount each payment method against what the till expects, then close the shop's day and print its slip. The boxes start at the expected amounts, so type what you really count.
- Invoices & refundsRefund a saleGive money back against a past sale, whole or in part. The refund is saved as a credit note linked to the sale, and the stock can go back on the shelf.
- Invoices & refundsFind an invoiceSearch and filter the Invoices list to find any sale or refund, read its status, and open it to print, email, refund or fix it.
- Invoices & refundsEdit an invoiceCorrect a sale that was rung up wrong: shop, products, prices, sellers, payments or customer. Stock, money records and points are re-applied to match.
- Invoices & refundsFix a sale: edit, cancel or refund?Choose the right fix for a finished sale: edit it if it was rung up wrong, cancel it if it should never have happened, refund it if goods or money go back.
- Customers & loyaltyLoyalty points: earning, tiers and balancesCustomers on file earn points on every sale, on its value after discounts and without VAT. Tiers raise the rate for your best customers.
- MarketingSend an offer to your customersPick a template, choose who gets it, send yourself a test, then send. Once it starts it can't be recalled, and the campaign page shows who got it.
- Team & paySet someone's pay: hourly rate and commissionGive each person an hourly rate and, if they earn commission, daily tiers. Each month they get the higher of the two; the app works it out but never pays anyone.
- Team & paySet monthly targetsGive each seller and manager a sales target for the month, with an optional stretch target. They follow their progress on My results; a target pays nothing by itself.
- Reports & dashboardsWhat each report answersThe Reports hub gathers every data report in one grid, grouped into Money, Stock and People. Here is the question each one answers and what to read first.
- Reports & dashboardsThe dashboards, day to daySix dashboards in their own Dashboards folder answer the running questions: how am I doing, how is the company doing, which shop, which product, which seller.
- Reports & dashboardsThe Sales report: sales, refunds, VAT and marginSee what your shops sold in any period, by day, seller, payment method or customer: sales, refunds, VAT, margin and average ticket, ready to compare or export.
- Reports & dashboardsExport your figures for your accountantSend your accountant a month's sales and VAT, payments by method, expenses and pay, each as a spreadsheet from the screen that holds it.
- Reports & dashboardsPay, commission, targets and costs: which report answers whatThe reports behind pay and costs: hours and commission per person, what each one earns, targets, what the shop spends and what is left. Here is the question each one answers.
- Money & accountingRead the Accounting overviewThe Accounting overview reads as a profit and loss: what came in, what it cost, what is left. Stock purchases, salaries, bonuses and deductions sit apart because they don't change profit.
- GlossaryLayawayA sale the customer pays off over time: tick Layaway sale on New Sale, take a deposit, and collect the rest in instalments. The goods stay in the shop until enough is paid: an item can be handed over once the payments cover its minimum price. Any seller can continue any layaway. A gift card can't pay a layaway.
- GlossaryAppointmentA treatment booked for a customer at a set time, on the treatment calendar and under BACKOFFICE › Treatments › Appointments. Staff book it, or the customer books it through online booking.
- GlossaryWalk-inA sale with no customer on it. It is allowed only when Sale options: customers, minimum prices and receipts makes the customer optional. A walk-in earns no points, can't be refunded as store credit and leaves no history on anyone's file. A layaway or a deal always needs a customer.
- GlossaryMinimum priceThe lowest price a product may sell for, set in its Minimum Price box and never shown to customers. What happens below it depends on the shop's Below-minimum price policy in Sale options: customers, minimum prices and receipts: the sale goes through and is flagged, a manager approves it from their phone or with their PIN, or it is refused. On a layaway, an item can only be handed over once the payments cover its minimum price.
- GlossaryDepositThe first payment that opens a layaway. It must be more than zero and no more than the total, and it can't be taken with a gift card.
- GlossaryInstalmentEach payment after the deposit on a layaway, taken from the layaway with Collect instalment. It counts in that day's close, and the last one completes the sale.
- GlossaryGift cardA card the shop sells at the till for money, printed as a slip with a code. The balance is spent later with the Gift card payment method, on products or treatments, over several visits. Selling it is the revenue; spending it is not. It can't buy another gift card or pay a layaway.
- GlossaryClose dayEnding the shop's day with Close day: count what each payment method took, check it against what the app expects, and print the end-of-day slip with sales, refunds and each seller's totals. Layaway instalments taken that day are included.