Printed from https://zeropos.shop/help/product-photos-and-categories
Product photos and categories
Give each product a photo sellers recognise and categories that become the till's tabs and the reports' filters. Both are set on the product's form.
Owners can change what each role may do.
A product's Photo and Categories are on its form, in BACKOFFICE › Inventory › Products. The photo is what sellers see on the till's product cards; each category becomes a tab on the till and a filter in the reports.
When to use it
To change how a product looks and where it is filed. For its prices and stock: Products and stock.
Before you start
- A picture of the product on the device you are using: JPG, PNG, WebP or SVG, under 6 MB.
- A product to give it to: a new one is made with New Product (Products and stock).
Steps
Add or change a photo
- Step 1
Open BACKOFFICE › Inventory › Products and tap the product's name, or Edit in its row menu.
- Step 2
Under Photo, tap Upload photo, or Replace photo if it already has one.
- Step 3
Pick the picture. On a phone or a tablet you can usually take one there and then with the camera.
- Step 4
Wait while the button reads Processing…: Zero POS makes the photo smaller and keeps a small copy for the till.
- Step 5
Check the preview beside the buttons, then tap Save Changes.
- Remove takes the photo off; save to keep it that way.
File it under categories
- Step 6
On the same form, tap in Categories: the list shows the categories in use, the most used first, with how many products each holds.
- Step 7
Tap one to add it, or type to narrow the list: “tonicos” finds Tónicos.
- Step 8
For a new category, type its name and tap Create.
- Step 9
Add every category it belongs to, the main one first: reports that group by category count a product under its first.
- Step 10
Tap × on a category to take it off, then tap Save Changes.
What happens next
- The till on this device shows the change at once; a till already open elsewhere does once you leave New Sale and come back, or reload.
- Each category is a tab after All on the till, in alphabetical order, with how many products it holds; a product with two categories is under both.
- Stock, prices and past sales don't change. Reports read each product's categories as they are now, so its past sales follow it to a new category.
Where they show
The photo: the till's product cards, the Products list, the Products dashboard, a deal's page and offer emails (Prepare a deal for one customer, Write an offer email). A till card without one reads No image.
The categories: the till's tabs, the Categories column of the Products list, the Categories filter of the Sales, Products, Stock Ageing, Stock Movements and Stock-take Variance reports, and Contains category on the invoice list (Find an invoice).
The Products report grouped by Category, and Stock-take Variance By category, count each product under its first category, and one with none under Uncategorised (Stock reports: what sells, what sits and where it went).
Photos that work at the counter
The till fills a tall card with the photo, so the sides of a wide picture are cut off. Put the product in the middle, on a plain background.
Any picture under 6 MB will do: Zero POS shrinks it, so a large photo straight from a phone is fine and the till stays quick.
A treatment's photo is set on its own form, in the treatment menu (Turn on treatments).
Questions
How do I rename a category?
Why are there two tabs for the same thing?
Can I add photos to many products at once?
Can an import set categories?
If you see this…
On screen
That image is too large — the source file must be under 6MB.
What to do
Pick a smaller file, or take the picture again at a lower size.
On screen
That image is still too large after resizing — try a simpler or smaller photo.
What to do
Rare with a photograph: it happens with a large picture on a transparent background, or a big SVG. Save it as a JPG and upload it again.
On screen
Pick an image file (PNG, JPG, SVG, WebP).
What to do
The file you chose isn't a picture. Pick the photo itself.
On screen
This photo can't be opened here. Save it as a JPG or PNG and upload it again.
What to do
The browser couldn't open the file: a format it doesn't read, such as an iPhone's HEIC photo on a computer, or a damaged file. Save a copy as a JPG and pick that one.
On screen
Could not process that image.
What to do
The file couldn't be read, or this browser can't resize pictures. Pick the photo again; if it still fails, try another browser.
Good to know
- Pick categories from the list rather than typing them: one spelling keeps one tab.