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Printed from https://zeropos.shop/help/move-from-your-old-till

Getting started

Move from your old till to Zero POS

The move in order: create your workspace, set it up, bring your products in, add past sales if you want them, then switch over with your card machine and your team.

How-toFor: ownersWhere: MANAGE › Settings › Import historyChecked 8 Oct 2026

Moving is a few jobs done in order, most of them once. Your old till can keep running until the team feels at home in Zero POS.

When to use it

Before your first day on Zero POS. For one import on its own: Import your product list or Import past sales.

On this page

Before you start

  • Your product list as it comes out of your old till or a spreadsheet: a name and a price for each product is enough to start.
  • How you charge VAT: included in your prices, added on top, or not at all (How prices and tax work: VAT or sales tax).
  • Each person's name and email, to add them to the team.

Import history on a phone, listing the spreadsheet columns in the order the import expects

The columns must come in exactly this order; the file is checked before anything is written.

Steps

Get the shop ready

  1. Step 1

    Create your workspace from the website (Create your workspace: sign up for Zero POS).

  2. Step 2

    Follow the guided setup as far as your test sale (Set up a new shop: guided setup and the settings tour).

  3. Step 3

    Import your products: tap Import on BACKOFFICE › Inventory › Products and fill in the template, or use your old till's export (Import your product list).

  4. Step 4

    Or ask the Zero POS team with “Ask for my free import” on the website's switching page: during early access, they load your products and opening stock for you, free.

Bring your past sales, if you want them

  1. Step 5

    Put your past sales in one spreadsheet, with the columns MANAGE › Settings › Import history lists, in that order.

  2. Step 6

    Choose the file: you see what it holds before anything is written.

  3. Step 7

    Import it: everything goes in together, and only once (Import past sales).

Switch over

  1. Step 8

    Add your team in MANAGE › Users; each person sets their own password from an email (Add someone to the team).

  2. Step 9

    Keep your card machine: take the payment on it as you do now, and tick the card method at the till (Take payment at the till).

  3. Step 10

    Run both tills side by side for as long as you like, ringing each sale up on one of them only.

  4. Step 11

    On the day you stop using the old till, count your stock in Zero POS (Blind stock-take: count your shop's stock).

  5. Step 12

    That evening, close the day at each shop (Close the day).

What happens next

  • Imported products are on the till at once, with their opening stock at each shop.
  • Past sales show in sales reports, dashboards and customer files, numbered IMP-…; they don't touch your cash or bank figures.
  • Each file can be imported only once, so a second tap never doubles anything.

Questions

What does the free import cover?
Your products, with their prices, barcodes and categories, and the opening stock at each of your shops. You check everything in your workspace before your first sale.
Can I bring my customers across?
They come with your past sales: the history import creates every customer the file names (Import past sales). Anyone else is added at the till the first time they buy (The customer file).
Why is my stock off after running both tills?
Sales rung up on the old till don't move stock in Zero POS. Count once you stop using it (Blind stock-take: count your shop's stock), or correct one product with Correct stock by hand (Stock adjust).

Good to know

  • Import a handful of products first, sell one in a test sale, then import the rest.

Moving from another till? See how switching to Zero POS works

Related guides

Guides written from the app's own screens and checked against them, in English and Castilian Spanish.

Open in Zero POS