Printed from https://zeropos.shop/help/install-the-app
Install Zero POS on an iPad, phone or computer
Add Zero POS from app.zeropos.shop to your Home Screen or desktop so it opens full screen like an app, then turn on notifications for that device.
Zero POS installs straight from the browser: there is no app store download. Its address is app.zeropos.shop. The installed app opens full screen, without the browser's address bar, and keeps you signed in.
Before you start
- On iPhone and iPad, use Safari: notifications only work in the installed app, not in a Safari tab.
- Already have a Zero POS icon from before? It stops working on 16 November 2026. Install the new one as below, then follow “I already have the old icon”.
Steps
iPad or iPhone (Safari)
- Step 1
In Safari, go to app.zeropos.shop. If you have used Zero POS in Safari before, you arrive signed in; if not, sign in.
- Step 2
Tap the Share button, then Add to Home Screen.
- Safari may show an Install Zero POS hint after a few seconds that says the same.
- Step 3
Tap “Add”. The Zero POS icon appears on your Home Screen.
- Step 4
Open Zero POS from that icon, not from Safari. The first time, it may ask you to sign in once: use Face ID if you set up a passkey.
Android phone or tablet (Chrome)
- Step 5
In Chrome, go to app.zeropos.shop. If you have used Zero POS on this phone before, you arrive signed in; if not, sign in.
- Step 6
Tap the ⋮ menu, then “Install app” or “Add to Home screen” (the wording depends on the phone).
- Step 7
Confirm, then open Zero POS from its new icon. It is already signed in.
Computer (Chrome or Edge)
- Step 8
In Chrome or Edge, go to app.zeropos.shop. If you have used Zero POS in this browser before, you arrive signed in; if not, sign in.
- Step 9
Click the install icon at the right of the address bar, or open the browser's menu and choose to install Zero POS.
- Step 10
Confirm. Zero POS opens in its own window, signed in, and sits with your other apps.
I already have the old icon
- Step 11
The old icon stops working on 16 November 2026, so there is time to finish the sale first. Until then it shows Zero POS has a new address. In its last week it counts the days left.
- Step 12
Install the new icon from app.zeropos.shop, as above for your device. A browser you have used Zero POS in brings your sign-in with it.
- Step 13
On iPhone and iPad, the new icon may ask you to sign in once: use Face ID if you set up a passkey, or your email and password.
- Step 14
In the new icon, turn on notifications (below). Each icon asks for them on its own.
- Step 15
So alerts don't arrive twice: before 16 November, open My profile in the old icon and tap Disable on this device; after it, tap Disable beside the old one under Registered devices in the new icon.
- Step 16
Remove the old icon: press and hold it on the Home Screen and remove it, or on a computer uninstall it from its window's menu.
- Step 17
Missed the date? From 16 November the old icon shows Zero POS has moved to app.zeropos.shop. instead of the till: tap Open app.zeropos.shop to carry on selling, then install the new icon as above.
Turn on notifications
- Step 18
Open the installed app, tap your initials, then My profile.
- Step 19
Under Devices & push notifications, tap Enable on this device.
- Step 20
Allow notifications when the device asks. You see Notifications are on for this device.
- Step 21
Tap Send test push and check the test notification arrives.
What happens next
- The app keeps you signed in on that device, so sellers never retype a password during the day.
- Each device you turned on appears under Registered devices and receives alerts such as sales, check-ins and low stock.
- There is nothing to update: the app loads the latest Zero POS every time it opens.
Questions
Why does Zero POS have a new address?
What happens to the old icon on 16 November 2026?
Does the old icon still get notifications?
How do I get the latest version?
Does the app work without internet?
The installed app opens on an English sign-in page. Is that normal?
I typed zeropos.shop and the website opened. Where is the till?
If you see this…
On screen
This icon stops working in 3 days.
What to do
Your icon is from the old address, which stops opening the till on 16 November 2026. Install the new one now (“I already have the old icon”, above). In this last week, ✕ hides the message until you next open the app.
On screen
Zero POS has moved to app.zeropos.shop.
What to do
Zero POS lives at app.zeropos.shop: tap Open app.zeropos.shop to carry on there. An icon installed from the old address stopped opening the till on 16 November 2026: install the new one (“I already have the old icon”, above).
On screen
Moving you to app.zeropos.shop…
What to do
Zero POS has its own address now and is taking you there, signed in. If nothing happens, tap Not moving? Open app.zeropos.shop.
On screen
The new icon asks me to sign in.
What to do
On iPhone and iPad each icon keeps its own sign-in, so the new one may ask once. Use Face ID if you set up a passkey, or your email and password; it then stays signed in (Sign in without typing a password).
On screen
On iPhone, first add Zero POS to your Home Screen, then open it from there.
What to do
Install it as above, open it from the icon, then tap Enable on this device again.
On screen
Notifications are blocked in your browser settings.
What to do
Allow notifications for Zero POS in the device's or browser's settings, then tap Enable on this device.
On screen
This browser doesn't support push notifications.
What to do
Use the installed app from Safari on iPhone and iPad, or Chrome or Edge elsewhere.
On screen
Could not send.
What to do
Tap Disable on this device, then Enable on this device, and send the test again.
Good to know
- Install it on every device you use: the counter iPad, your phone and the office computer each need notifications turned on separately.
- On a counter that works in a browser, bookmark app.zeropos.shop so it opens there straight away.