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Team & pay

Time off

Record holidays and sick days for each person and let the app keep count of what is taken, booked and left. Sick days are counted apart, never off the holiday allowance.

How-toFor: managers · owners · sellersWhere: BACKOFFICE › Team › Time offChecked 30 Sept 2026Step 13 of 17 · Running the shop floor

Time off is a record, not a request queue: someone who runs the team writes down what a person took or has booked, and nothing waits for approval.

On this page

Before you start

The Time off screen for one person: allowance, carried over, taken, booked and left, and their records

One person's year: what they are owed, what they have used and each record.

Settings → Time off: the leave year, how days are counted, what carries over and the days the shop is shut

The shop's rules for leave, set once for everyone.

Steps

Set the rules once

  1. Step 1
  2. Step 2

    Choose The leave year, then Count days as: Working days or Calendar days.

  3. Step 3

    Tick Your working week and set Days a year, by default.

  4. Step 4

    Under Unused days at year end, pick Are lost, Carry over, up to a limit or Carry over, then expire.

  5. Step 5

    Under Days the shop is shut, tap Add a day for each public holiday or day you close.

Set each person's allowance

  1. Step 6

    Open MANAGE › Users and tap Edit on the person's row.

  2. Step 7

    Open the Time off tab.

  3. Step 8

    Fill in Started on, Days a year and Carried over from last year, then tap Save changes.

    • A first year is pro-rated from Started on. Leave Days a year on the shop default unless this person differs.

Record time off

  1. Step 9

    Open BACKOFFICE › Team › Time off and tap Record time off.

  2. Step 10

    Choose Who and What kind: Holiday, Sick, Unpaid, Parental, Training or Other.

  3. Step 11

    Set the First day and Last day.

    • For a half day, set From or To to Morning only or Afternoon only.
  4. Step 12

    For sickness, tick A sick note was provided when there is one. Only the fact is recorded, never the paper.

  5. Step 13

    Tap Record it.

What happens next

  • The person's year recounts at once: Allowance, Carried over, Taken, Booked and Left, with Sick days and Separate spells beside them.
  • Build the rota never puts anyone on a day they are away, and days the shop is shut cost nobody a day (The rota).
  • Nothing here changes anyone's pay. Time off is a record; you still log what you actually paid (Team salary and payroll runs).

If you see this…

  • On screen

    This overlaps time off already recorded for that person.

    What to do

    That person already has time off in those dates. If the earlier record is wrong, cancel it with Cancel this record, then record the right dates.

  • On screen

    The last day is before the first day.

    What to do

    Swap the dates so First day comes first.

Good to know

  • A record made by mistake is not deleted: Cancel this record keeps it on file but stops it counting.
  • Every figure is recounted from the dates, so changing a rule in Settings recounts the whole year.

Running a team? See what Zero POS does for the rota and pay

Guides written from the app's own screens and checked against them, in English and Castilian Spanish.

Open in Zero POS