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Printed from https://zeropos.shop/help/treatments-at-the-till

Treatments & appointments

Treatments at the till: today's bookings and treatment gifts

Sell a treatment from its own tab on New Sale, see who is booked in today, and give a treatment as a gift with a purchase.

How-toFor: sellersWhere: New SaleChecked 30 Sept 2026

Treatments are sold like products, from their own tab on New Sale. A treatment given as a gift is not a sale: you ring up what the customer buys, then prepare the voucher in the back office.

On this page

Before you start

The till's treatments tab on a phone, each card showing the treatment's length

Treatments have their own tab; a card shows how long it takes instead of stock.

Steps

Sell a treatment

  1. Step 1

    On New Sale, tap the Treatments tab, or your shop's own word for it.

  2. Step 2

    Tap the treatment. Its card shows how long it takes where a product shows its stock.

  3. Step 3

    Add any products the customer is buying too.

  4. Step 4

    Take the payment and tap Create Sale, as for any sale.

Give a treatment as a gift with a purchase

  1. Step 5

    Ring up what the customer buys and finish the sale as usual.

  2. Step 6

    Open BACKOFFICE › Treatments › Gift vouchers and tap Issue a voucher.

  3. Step 7

    Choose the treatment, answer What is it worth? and fill in Who is it for?.

  4. Step 8

    Tap Issue and print, and hand the slip over with the receipt.

A customer brings a voucher

  1. Step 9

    On BACKOFFICE › Treatments › Gift vouchers, type the code under Someone at the counter, tap Check this code and read To charge.

  2. Step 10

    If there is an amount to charge, add the treatment on New Sale and type that amount in the line's Price box.

  3. Step 11

    Take the payment and tap Create Sale.

  4. Step 12

    Back on the voucher, tap Mark as used. When it covers the whole treatment, this is the only step.

What happens next

  • A treatment sold at the till is an ordinary sale line. It counts in the day's takings, the reports and the sellers' commission, and never moves stock.
  • Issuing a voucher adds nothing to the takings. It is counted under Outstanding on the Gift vouchers screen until it is used.
  • A price typed below the treatment's Minimum price may need a manager's approval: Below-minimum approvals.

Booked in today

The strip above the products lists today's appointments at your shop: time, customer, treatment and length. Folded, it names the next one; tap it to open the list.

Tapping a row opens the treatment calendar. Appointments marked done show Done, and No treatments booked today means the day is empty.

The strip shows only while treatments are switched on, and only to people who can see the calendar.

Questions

Where do I check a voucher code?
On BACKOFFICE › Treatments › Gift vouchers, under Someone at the counter. Checking a code never uses it up: Treatment gift vouchers.
Does marking an appointment done charge the customer?
No. Done in the calendar only records that the treatment happened. The payment is the sale you ring up here.
Why is there no treatments tab?
Treatments are switched off, or no treatment is marked Sold at the till: Turn on treatments.

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