Printed from https://zeropos.shop/help/your-profile
Your profile
Your own corner of the app: password, screen language, sidebar order, passkeys, manager PIN and notification devices. Nothing here changes what customers see.
Tap your initials in the top bar, then My profile. The page is a column of cards, in the order below. Everyone has one, whatever their role.
Change password
Type your Current password, then the New password twice (at least 8 characters), and tap Update password.
Every other device is signed out; this one stays in. Your passkeys are removed too, so add one again under Passkeys.
My language
Pick your own Screen language, or keep Follow the shop's language.
It changes your screens, and the alerts and staff emails Zero POS sends you. Receipts, prints and customer emails follow the shop's language: see Languages.
Your sidebar
Put what you use most at the top: drag a section or a row, or use the arrows. Each change is saved at once and the sidebar moves straight away.
New Sale, Quick actions and Check-in always stay at the top. Standard order puts everything back. Only you see your order.
Passkeys
Add a passkey saves Face ID, Touch ID or your screen lock as your way in on this device. Each passkey shows when it was added and last used; Remove deletes one.
Step by step: Sign in without typing a password.
Manager approval PIN
Only for people allowed to approve sales below the minimum price: set a PIN of 4 to 6 digits, confirm with Your current password, and type the PIN at the till to approve. See Below-minimum approvals.
Everyone else sees a note that their role doesn't include that permission.
Sign out everywhere
Sign out of all devices signs your account out of every phone, tablet and computer, this one included, and removes your passkeys. Use it when a device is lost.
You sign back in once with your password.
Devices & push notifications
Enable on this device turns notifications on here; Send test push checks they arrive. Registered devices lists every device that receives them.
On iPhone and iPad, notifications only work in the installed app: see Install Zero POS on an iPad, phone or computer.
Questions
I set my language to Spanish. Why are receipts still in English?
If you see this…
On screen
That current password doesn't match.
What to do
Type the password you sign in with today. Forgotten it? Sign out and use Forgot password? on the sign-in page.
On screen
New password must be different from the current one.
What to do
Choose a password you haven't used for this account.
Good to know
- Manager PIN in your avatar menu jumps straight to the PIN card.