Printed from https://zeropos.shop/help/languages
Languages
Two shop-wide choices: the language customers read on receipts, and the language of the staff screens. Each person can also pick their own screen language.
Owners can change what each role may do.
The two shop-wide choices are independent: English screens with Spanish receipts is a perfectly normal combination.
Before you start
- Changing the app language needs the permission to edit company settings; the customer language needs the permission to edit sale settings.
Steps
- Step 1
- Step 2
Under Customer language, pick what customers read: printed and emailed receipts, and your public booking and deal pages.
- Step 3
Under App language, pick the Staff language: the default for everyone's screens.
- Step 4
Tap Save.
- Step 5
To pick your own screen language instead, tap your initials, then My profile, and choose under My language.
What happens next
- Receipts printed or emailed from now on use the new customer language, whatever language the seller's screens are in.
- Everyone on Follow the shop's language sees the new staff language; people who chose their own keep it.
- Emails to staff — the daily report, the low stock alert, the payroll email, a password reset or an invitation — and alerts in the app and on phones reach each person in their screen language: their own choice, or else the Staff language.
- Sales already made keep what was printed at the time.
Questions
Which languages are there?
The currency is on this screen too. Does changing it convert my prices?
If you see this…
On screen
You can view the customer language but not change it — that needs the sale-settings edit permission.
What to do
Ask the owner to change it, or to give you that permission.
On screen
Could not save. Try again.
What to do
Check the connection and tap Save again.
Good to know
- Your choice in My profile changes your screens, your alerts and the emails Zero POS sends you, nothing else: receipts and customer emails always follow the shop's Customer language.