Printed from https://zeropos.shop/help/billing
Billing: your plan and workspace status
Billing shows your workspace's plan and status, and when a trial ends or the plan renews. Nothing is paid inside the app: to activate a plan, you email Zero POS.
Billing sits apart from the rest of Settings on purpose: it stays open even when a workspace is past due or suspended.
Steps
- Step 1
- Step 2
Read the status next to the workspace name, and the plan under it.
- Step 3
On a paid plan, tap Email us to activate: it opens an email to Zero POS support with your workspace named in the subject.
What the status means
Active: everything works. Trial: everything works until the date after Trial ends.
Past due or Suspended: until billing is sorted out, only Billing, the account settings and the data download open. Nothing is deleted.
Cancelled: the workspace is waiting to be deleted, and its owner can still restore it from Workspace & data (Workspace & data: download your data or cancel).
Plans
Pilot · Free: early access, with everything included, no time limit and nothing to pay. Paid plans come after the pilot, announced in advance.
Starter plan: activated by email. There is no card payment inside the app; support activates the plan within one business day.
Your details
Your details lists the Workspace slug (the name in your web address), Status, Plan, Trial ends and Renews. Account settings opens Workspace & data: download your data or cancel.